Of course you can extend the length of your video with more information
Is it possible to extend my video length at the end if I want more information to my video?
What type would the file extension in my video?
Your video will be sent to you in a High Definition format (MP4). It can be played in iPad and other mobile devices.
I am able to produce my script however, this isn’t 100%. Can I submit it to you to revise?
We are very happy to help you revising your script. Just send it to us.
If ever I am not satisfied with the result of your video, what is your refund policy?
We will offer you a refund if we are unable to provide you with the work needed
- Before starting the project - 100%
- After the script - 80%
- After the storyboard - 60%
- After the Voice Over and before the animation - 40%
- After animation - 10%
Why do you offer lower prices for your video?
The prices you see will not last for a lifetime however, there is one thing we can assure you. You'll be getting LOWEST price for the HIGHEST quality videos made just for you.
Do you create video from original artwork or do you use clip arts and stock photos instead?
We don’t use clipart or stolen images from Google when creating explainer video. We made only 100% original artwork, drawn by hand and custom-tailored to our customer’s needs keeping our clients safe from copyright issues.
How to estimate the cost of your explainer video?
Click here to get pricing info, but sometimes you may want to add some professional features. It all depends on how you want your video and what options you want to add.
I was able to make an outline however I am not sure if this is enough to be used as script. Can you review this for me at no charge?
Yes, You are more than welcome to send us your video script and we will give you our feedback with free of charge
Do you charge based on the number of words or the duration of the video?
Our pricing is based on the word count of the script. This is because the word count determines the number of drawings and scenes we have to do.
