As soon as you place your order, we setup your project and give you access to our online project management system. This will allow you to check the progress of your project and communicate with our team at any time. In case we have any questions about your project we might need to schedule a call with our project manager.
Frequently Asked Questions
What is the ongoing process for briefing?
What is the ongoing process for briefing?
As soon as you place your order, we set up your project and give you access to our online project management system. This will allow you to check the progress of your project and communicate with our team at any time. In case you have any questions about your project, you might need to contact us
What is the payment schedule and terms?
For any videos you can pay 50% Upfront and the remaining balance can be paid later, when you're fully satisfied with our work.
What is the process for 2D Animation?
There are 8 steps on how we do our service with you.
Step 1 - Let us know which type of explainer video you want to go with and if you would like to pay 50% upfront.
Step 2 - Fill out our creative brief questionnaire. This will allow us to understand your goals and write your script
Step 3 - Your requirements will be reviewed by the review team.
Step 4 - Video scripts will be written by our writers and sent to you for approval.
Step 5 - After the script is approved, our creative team will create the storyboard sketch and send it to you for approval.
Step 6 - Next, a voice over is recorded by one of our professional Voice Over Talent and sent to you for approval.
Step 7 - Once that is approved, the video production is completed and sent to you for approval.
Step 8 - After all of the above is approved by you, the final video is made and delivered (we offer UNLIMITED Revisions).
What is the standard length for a good video?
The good standard length for a video is 2 minute but the choose is yours
What is the total amount of words for a video?
A 1 minute video must be approximately 150 words. But for example, you have a video script already and it is 300 words. There is a way to compute the length for your video. Simply divide your script's word count by 150 (average word count per minute). So in this case, 300 divided by 150 is equal to 2 which means your video is going to be about 2 minute long.
What is your turnaround time to get the video ready?
Assuming the time of approval from the client, our usual delivery time for the entire video is for about 2-4 weeks.
What type would the file extension in my video?
Your video will be sent to you in a High Definition format (MP4). It can be played in iPad and other mobile devices.
What would be the dimensions (px) of my video?
We can send you the video in any dimension you want, but the standard dimension is 1920 x 1080 px
